Privacy Policy

Effective Date: [12/10/2023]

At Matrix Design Masters, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with US privacy law and information security. Please read this policy carefully to understand our practices.

1. Information We Collect

When visiting our blog, website, or app, we may collect PII such as your name, email address, mailing address, phone number, or other details when you register, place an order, fill out a form, or enter information on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To send information about orders.
  • To fulfill orders and process payments.
  • To personalize your experience and provide content and product offerings tailored to your interests.
  • To send periodic emails regarding your order or other products and services.
  • To follow up after correspondence (live chat, email, or phone inquiries).
  • To customize, analyze, adjust, and improve our service.

3. Information Protection

We prioritize the security of your personal information. Our website is regularly scanned for security vulnerabilities, and your data is stored behind secured networks. Only a limited number of authorized personnel have access to this information, and they are required to keep it confidential. Additionally, all sensitive/credit information you provide is encrypted using Secure Socket Layer (SSL) technology. Transactions are processed through a secure gateway provider and are not stored or processed on our servers.

4. Cookies

We use cookies to enhance your experience on our site, remember and process items in your shopping cart, understand your preferences, and compile aggregate data about site traffic and interactions. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features.

5. Third-Party Disclosure and Links

We do not sell, trade, or transfer your PII to outside parties without advance notice, except for trusted third parties who assist us in operating our website, conducting our business, or serving our users. We may also release information when it's appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Our site may contain links to third-party websites. We are not responsible for the information collection practices of any website we do not own or control. Please review the privacy practices of third-party websites before providing any information.

6. Google Analytics and Advertising

We use Google Analytics for analyzing website traffic. Google uses cookies to serve ads based on user interactions with our site. Users can opt-out of personalized advertising through the Google Ad Settings page or the Network Advertising Initiative Opt Out page.

7. Your Privacy Choices

You can set preferences for how Google advertises to you using the Google Ad Settings page. You may opt-out of cookies by adjusting your browser settings.

8. Compliance with Privacy Laws

Matrix Design Masters complies with the California Online Privacy Protection Act (CalOPPA), allowing users to visit our site anonymously. We will notify you of any Privacy Policy changes on our Privacy Policy Page.

9. Do Not Track Signals and Third-Party Behavioral Tracking

We honor Do Not Track signals and allow third-party behavioral tracking.

10. COPPA Compliance

We do not specifically market to children under the age of 13.

11. Fair Information Practices

In the event of a data breach, we will notify affected individuals within 1 business day. We adhere to the Individual Redress Principle, allowing individuals to pursue enforceable rights against non-compliant data collectors and processors.

12. CAN-SPAM Act Compliance

We collect and use your email address responsibly, in compliance with the CAN-SPAM Act. You can unsubscribe from our emails at any time using the link provided at the bottom of each email.

If you have any questions or concerns regarding our Privacy Policy, please contact us at [support@matrixdesignmasters.com]. Thank you for choosing Matrix Design Masters!